General Privacy Information

Definitions of Privacy Terms

Understanding important privacy concepts used throughout this privacy policy helps clarify how your personal data is handled.

Personal Data refers to any information that identifies, relates to, or could identify an individual user interacting with StromTerassen.

Processing means any operation performed with personal data, including collection, storage, use, and deletion.

User includes any visitor or potential client accessing StromTerassen’s services and website in search of luxury properties.

Service describes our property selection and consultation offerings focusing on premium apartments and terraces in Singapore.

Cookies are small data files stored on your device to enhance website functionality and user experience.

Purposes of Data Processing

Collected data is securely processed and utilized for the following essential functions:

• Responding promptly to property inquiries and facilitating communications.
• Personalizing apartment and terrace recommendations based on your preferences.
• Managing appointments and property viewings efficiently.
• Enhancing website usability and user navigation experience.
• Complying with legal requirements and internal policies.
• Developing marketing strategies tailored to interest in luxury outdoor spaces.
• Securing data integrity and protection against unauthorized access.
• Analyzing service performance and identifying areas for improvement.

Legal Basis for Data Use

All data processing by StromTerassen rests upon appropriate legal grounds aligned with Singapore regulations.

• Your explicit consent to process data for specified purposes.
• Necessity for contract performance concerning property-related services.
• Compliance with legal obligations under relevant property and privacy laws.
• Legitimate interests pursued by StromTerassen in marketing and service operations.

Data Protection Compliance

StromTerassen implements safeguards compatible with GDPR principles to protect your personal data.

• Ensuring transparency and providing clear privacy notices.
• Allowing access, correction, and deletion of your personal data upon request.
• Employing data minimization and purpose limitation techniques.
• Maintaining records of processing activities and data protection impact assessments.
• Training staff on confidentiality and security standards.
• Promptly addressing data breaches and notifying relevant authorities as required.

Cookie Policy Overview

Cookies enhance your experience on StromTerassen by enabling tailored property listings and smooth navigation.

We use session cookies, persistent cookies, and third-party cookies to support website functionality and analytics.

Cookies fall into categories such as essential, performance, functionality, and marketing, each serving a distinct purpose.

You can configure your browser settings to manage or block cookies according to your preferences without impacting site access.

For detailed information, please refer to our Cookie Policy page on StromTerassen.

Data Sharing Practices

StromTerassen shares collected personal data only with parties necessary to provide our services responsibly.

• Real estate agents and property developers involved in transactions.
• Technology providers supporting website and data analytics infrastructure.
• Legal authorities when required for compliance or contribute.
• Marketing partners with your prior consent.
• Data processors bound by confidentiality and security agreements.
• No unauthorized public disclosures of personal data.

International Data Transfers

Data may be transferred outside Singapore only when adequate safeguards protect your personal information consistent with applicable data protection laws.

StromTerassen employs contractual clauses or certified mechanisms to ensure the security and lawful handling of international data transfers.

Data Retention Policy

Personal data is retained only for as long as necessary to fulfill the property service objectives or comply with legal obligations.

User account and inquiry records are kept securely to facilitate ongoing relationship management.

Communication logs related to property consultations are stored for operational transparency and improvements.

System logs are maintained in accordance with security protocols and monitoring requirements.

Upon fulfillment or upon request, personal data is securely deleted or anonymized to prevent unauthorized access.

Security Measures

StromTerassen adopts industry-standard measures to protect personal data against loss, misuse, or unauthorized interference.

• Encryption of data during transmission and storage.
• Access controls limiting data availability to authorized personnel only.
• Regular audits and vulnerability assessments to detect and mitigate risks.

User Data Rights

You hold several rights regarding your personal data processed by StromTerassen, empowering your control and transparency.

• Right to access and obtain a copy of your personal data collected.
• Right to request correction of inaccurate or incomplete data.
• Right to object to or restrict certain data processing activities.
• Right to data portability and deletion, subject to legal limitations.
• You have the right to restrict the processing of your personal data in certain circumstances, such as when verifying its accuracy or when objecting to the processing.
• You may request data portability, enabling you to receive your personal data in a structured, commonly used format for your use elsewhere.
• You can object to processing based on legitimate interests or direct marketing, including profiling related to direct marketing.
• You have the right to withdraw your consent to data processing at any time, without affecting the lawfulness of processing based on consent before withdrawal.

Request Your Privacy Rights

To exercise any of your privacy rights related to your personal data held by StromTerassen, please contact us with your request. We require sufficient information to verify your identity before processing requests.

[email protected]

We aim to respond to privacy rights requests within 30 calendar days, considering any complexity involved.